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TaterTapps

Refund Policy

Effective Date: 9/29/26

This Refund Policy explains how TaterTapps LLC (“TaterTapps,” “Company,” “we,” “our,” or “us”) handles refunds for purchases of our mobile applications and related online services (together, the “Services”). By purchasing a subscription or in-app purchase you agree to the terms described below.

1. App Store and Google Play Purchases

Most TaterTapps purchases are made through the Apple App Store or Google Play. These purchases are processed by Apple or Google, and refunds are governed by those stores’ refund policies and must be requested through the applicable store:

  • Apple App Store: visit reportaproblem.apple.com, sign in with your Apple ID, and select the purchase you want refunded.
  • Google Play: visit play.google.com, open Account > Payments & subscriptions > Budget & history, and request a refund for the purchase.

We are not able to issue refunds directly for purchases processed by Apple or Google, but we are happy to help — contact us at support@tatertapps.com if you run into any trouble.

2. Web Purchases — 30-Day Money-Back Guarantee

We want you to be satisfied with our Services. For purchases made on one of our websites, we offer a 30-day money-back guarantee: if you are not satisfied, you may request a full refund within 30 days of your purchase. Refunds are returned to your original payment method.

Web purchases may be processed by a third-party payment provider (for example, Paddle.com) that acts as the merchant of record. In that case you may also request a refund directly from that provider using your order confirmation.

3. Subscriptions and Auto-Renewal

Subscriptions renew automatically at the end of each billing period (weekly, monthly, or yearly) unless cancelled beforehand. You can cancel at any time to stop future renewals; cancellation takes effect at the end of the current paid period and you keep access until then.

  • App Store subscriptions can be managed or cancelled in your device’s Settings > [your name] > Subscriptions.
  • Google Play subscriptions can be managed or cancelled in the Google Play app under Payments & subscriptions > Subscriptions.
  • Web subscriptions can be managed or cancelled from your account settings or by contacting us.

4. Free Trials

If your plan includes a free trial, you will not be charged during the trial period. To avoid being charged, cancel before the trial ends. Once the trial converts to a paid subscription, the terms in Sections 1 and 2 apply.

5. How to Request a Refund for a Web Purchase

E-mail us at support@tatertapps.com with the e-mail address used at checkout, the app name, and your order or transaction ID.

6. Processing Time

We aim to review refund requests within 5 business days. Once approved, refunds are issued to your original payment method and typically appear within 5–10 business days, depending on your bank or card provider.

7. Changes to This Policy

We may update this Refund Policy from time to time. The effective date at the top of this page shows when the latest version took effect. Changes apply to purchases made after the new version takes effect.

8. Contact Us

Questions about refunds or billing:

TaterTapps

Email: support@tatertapps.com

Website: www.tatertapps.com